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SOC Analyst

Level: Rank and file

Employment Type: Full-time, Permanent

Location: Mandaluyong

Schedule: Monday to Friday

Job Summary:

This role is responsible for real-time monitoring, analysis, and investigation of security events to protect the organization’s systems and data from potential threats.

Duties & Responsibilities

  • The Security Analyst continuously monitors security events and triage security alerts from the SOC channel (Open XDR Platform). Based on the security event severity, escalate to Level 2 Security Analyst, and/or customer as appropriate to perform further investigation and resolution.
  • Responds to security incidents if necessary or as required
  • Collects data and context necessary to initiate Level 2 escalation. Works closely with Level 2 & Level 3 team towards the continuous improvement of the service
  • Recommend enhancements to SOC security process, procedures, and policies.
  • Participate in security incident management and vulnerability management processes
  • Participate in evaluating, recommending, implementing, and troubleshooting security solutions and evaluating IT security of the new IT Infrastructure systems.
  • Works as part of a team to ensure that corporate data and technology platform components are safeguarded from known threats
  • Communicate effectively with customers, teammates, and management
  • Provide input on tuning and optimization of security systems
  • Document and maintain customer build documents, security procedures and processes.
  • Staying up to date with emerging security threats including applicable regulatory security requirements
  • Monitors health of customer security sensors and Open XDR Platform. Delivers scheduled and ad hoc reports.
  • Other responsibilities and additional duties as assigned by the security management team

Qualifications:

  • Graduate of IT related course
  • At least 1-year previous Security Operations Centre Experience in conducting security investigations
  • Good knowledge of IT including multiple operating systems and system administration skills (Windows, Solaris, Unix)
  • Knowledgeable of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and cybersecurity solutions like EDR and XDR

Benefits:

  • Vacation Leave 
  • Sick Leave 
  • Birthday Leave 
  • HMO upon regularization 
  • 5-day work week only 
  • Sick leave convertible into cash 
  • In-house Training & Certifications 
  • Great pay & incentives 
  • Hybrid Work Arrangement 
  • Life Insurance coverage upon hire

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