Level: Rank and File
Employment Type: Full-time, Permanent
Location: Mandaluyong
Schedule: Monday to Friday
Job Summary:
This role is responsible for generating sales revenue, expanding customer portfolio, and managing leads or opportunities and account management by building rapport.
Duties and Responsibilities:
- Customer Support: Provide excellent customer service by responding to customer inquiries, addressing their needs, and resolving issues promptly and professionally.
- Sales Support: Assist the Senior Account Manager with administrative tasks such as preparing quotes, proposals, processing client purchase orders and preparing bidding documents.
- Product Knowledge: Stay up-to-date with the company’s products and services, understanding their features, benefits, and unique selling points to effectively communicate them to potential customers.
- Order Processing: Process customer orders accurately and efficiently, ensuring timely delivery and resolving any order-related issues.
- Sales Reporting: Generate sales report, sales forecasts, encode and update all opportunities in the CRM systems.
- Sales Coordination: Collaborate with internal teams such as marketing, finance, business solutions managers, technical service department, project management department, sales operation and logistics to ensure smooth sales operation and timely delivery of products and services to our customers.
- Sales Target Achievement: Work collaboratively with the sales team to achieve individual and team sales targets and contribute to the company’s overall revenue goals.
Qualifications:
- Bachelor’s degree in Marketing, IT, or any business related courses.
- Builds and maintains strong, collaborative relationships with internal and external clients.
- Collects, tracks, and analyzes data to inform strategic decision-making.
- Effectively resolves concerns and implements solutions using problem-solving and conflict-resolution skills.
- Adapts quickly to evolving situations and embraces change, demonstrating a commitment to continuous learning.
- Fosters a positive and inclusive work environment through approachable and amiable interactions.
Benefits:
- Vacation Leave
- Sick Leave
- Birthday Leave
- HMO upon regularization
- 5-day work week only
- Sick leave convertible into cash
- In-house Training & Certifications
- Great pay & incentives
- Hybrid Work Arrangement
- Life Insurance coverage upon hire